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10 WAYS THE GOLDEN RULE CAN MAKE YOU A BETTER LEADER

Practicing ‘The Golden Rule,’ treating others as you would like to be treated will make you a better leader. Here are ten ways you can apply this seemingly simple principle to improve how you are perceived, your level of influence, and depth of professional relationships.

1. Ask for Feedback

How we see ourselves and how others see us can be extremely different. Ask three individuals (staff, colleagues, and clients) to give you three words that they would use to describe your leadership style. Understanding how you are perceived, and then identifying what you could change or improve will help you become a better leader.

2. Set Your Interaction Intentions

Think about how you want to appear in a situation and the results that you would like to attain. How you treat people you are meeting with has a direct correlation to the results that you will achieve.

3. Be on Time, Present and Focused

Arriving on time shows respect. Being completely present demonstrates focus. No-one wants to be in a meeting with someone who is distracted or disinterested.

4. Be Warm and Welcoming in Your Phone Interaction

When answering the phone, resist the temptation to multitask. Focus on the caller, listen, be engaged, patient, and professional.

5. Slow Down

So many leaders go through their day at lightning speed. Here is a golden nugget for you, slow down, and you will be more effective. Allow yourself the time to reflect and plan strategically on the most critical tasks that will bring you the best returns. Remember the Pareto Principle or 80/20 Rule, typically 80% of your efforts lead to a mere 20% of results. Use this rule to flip the way you do business, focus on the most critical or top 20% of items on your list, and make them your priority. Stop the busyness; it is not helping you move the dial on your productivity nor bottom line results.

 6. Be Aware of Your Mood

Whether you are meeting someone for the first time or meeting with someone you know well, be aware of your mood. Be intentional in your efforts to retain a positive attitude throughout the day.

7. Be Aware of Your Energy

We’ve all been in a meeting with an ‘energy-suck’, someone who sinks the room with heavy sighs or negative comments. Now think of a meeting where a person’s energy, engagement, and presence were palpable and buoyed the room. Be the person who exudes high-energy, and positive presence and you will attain better results.

8. Be Aware of How You Greet Others

When meeting with new people, set a positive first impression. You have less than seven seconds to do so, you are read on energy, expression, appearance, tone, and handshake. So, make those first seven seconds count.

9.Ensure you Positively Frame a Meeting

Positive framing goes a long way in achieving the best outcome. If you start a conversation by highlighting what has not gone well, rather than framing it in a positive light, it will more likely end in confrontation, disagreement, or conflict.

10.Set Exit Standards

Your exit standard is as important as your greeting and framing. How an individual feels after an interaction with you is often remembered more than what is said. Restating any follow-up action, or proposed next steps are the key to closure for the communication and full understanding of what is to follow.

Take the Golden Rule Challenge

Over the next week, set your interaction intentions before every meeting, be conscious of your energy level and presence, and set your greeting, framing, and exit standards. Implement the ten strategies listed, and I promise you they will have a very positive impact in your week ahead.

Let me know how it goes, please do leave a comment or email me at jenny@jennyreilly.com.

Benefits of Connecting with Like-Minded Professionals

Last week in San Diego, I had the opportunity to connect with 56 like-minded professionals. C-Suite and entrepreneurs from across the US, Canada, Netherlands, and the UK. When you get a group of leaders together, connections are made and learning is amplified. Shared professional and personal experiences bond, inspire and motivate.

Another serendipitous connection occurred on route back to Vancouver. Seated next to a woman who had palpable excitement for the adventure she was commencing to Nepal. Lawyer by profession and survivor, she was embarking on a trek to Everest Base Camp raising money for cancer research. We had a great conversation and I had the opportunity to share my past trekking stories of the Annapurna Circuit. She reminded me to continually seek out new adventure and challenged me to stretch and do something new next weekend and yes… I promised too!

Put yourself in a position to meet new people this week, connect and have a meaningful conversation. Moreover, don’t forget to stretch yourself professionally and personally. Plan to do something new that you have not done before.

Here is to an adventure!

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Struggling to make a difficult professional or personal decision?

Take the stress away from your decision-making process and simplify by following five easy steps:
1. Define the problem, and determine the real decision required.
2. List the reasons the decision is difficult.
3. Determine if the decision is as important as you initially perceived. Write down the pros and cons of not making the decision.
4. Brainstorm the various outcomes that could be a result of your decision making.
5. Now breathe, lean in and make the decision. Yes, go for it – you know the best and worst that can happen.

If you are feeling overwhelmed, or stuck in your decision-making process, sign up for a free 30-minute strategy consultation and experience a high-performance coaching session. What are you waiting for, complete your contact details by clicking on the button below, and we will be in touch within 24 hours to schedule a convenient time to connect.

Mentors Make A Difference

The Golden Rule; the Gold Standard of Leadership

Treat others as you would like to be treated…the Golden Rule sets the framework for the Gold Standard of leadership.

Our perception of ourselves as a leader, and how we are seen by others can be extremely different. What do your staff, colleagues, clients actually think of you? Have you asked? If asked to provide five words to describe you, what would they say?

How do you arrive when meeting with others? Distracted and disheveled? When answering the phone, are you focussed on the caller, patient and professional — or are your thoughts elsewhere? In written communication, are you concise and articulate? Or do you ramble in requests or come off as impatient in your responses?

Being present, focussed and energetic are true leadership traits. If you intentionally think about your interactions and how you would like to be perceived, rather than reacting to others, significant shifts in perceptions and relationships will occur.

How can you set reminders to retain your energy throughout the day? Schedule a cue on your phone to remind yourself or deliberately take a deep breath prior to every new task or meeting. These simple actions can put you in the true frame of mind for a high-performer. How you present yourself –, your positivity, negativity, and energy — can affect a meeting, your performance, or the productivity of others, and most importantly, the desired results.

There are three areas that you can implement strategies in that will affect your influence over professional relationships:

1.Interaction Intentions

Thinking about how you want to appear in a situation is the first step; the act of setting the intention for that appearance simply follows. So many leaders forget the basics and go through their day at lightning speed, without setting an intention for what they want to get out of an interaction. How can you succeed if you haven’t defined success? Consider how you want to be perceived, the results that you would like to attain, how you would like to treat the individual/s that you are meeting with, and how you would like to be treated, and your meetings will be more valuable.

2. Energy and Presence

We’ve all been in a meeting with an “energy-suck” — the person who sinks the room by her heavy sighs and led shackles. Now think of a situation whereby the energy, engagement, and presence of an individual was palpable and buoyed the room. Which do you want to be? The Titanic or the lifesaver? You too can create those same responses by being conscious of the energy and presence you exert through awareness, practice and confidence in what you are doing. Exhaustion, dissatisfaction, disinterest, distraction and frustration create far fewer positive results than focus, energy, passion, and interest. How would you want to be perceived and what can you do to create that perception?

3. Greeting, Positive Framing, and Exit Standards

When meeting with new people, setting a positive first impression is imperative, and you have less than seven seconds to do so. You are read on your energy, expression, appearance, tone, handshake – so make those first seven seconds count!

For those that know you, it takes even less time to read your mood, and how they perceive the interaction will be based on your body language. Whether you are meeting with someone for the first time or meeting with those that you know, set the stage for your desired results.  Positive framing at the commencement of the interaction also goes a long way in achieving the best outcome. If you start off a conversation by highlighting what has not gone well rather than framing it in a positive light, it will likely end   in confrontation, disagreement, and conflict. Your framing can set and change the direction of a meeting, and it is well worth the effort to focus the positive.

Your exit standard is as important as your greeting and framing. How an individual feels after an interaction with you is often remembered more than what is said. Restating any follow-up that will be made is the key to closure for the interaction and full understanding of what next-steps may be.

Are you up for the challenge?

Over the next week, set your interaction intentions prior to every meeting, be conscious of your energy level and presence, and set your own greeting, framing and exit standards. After one week, email me at jenny@jennyreilly.com and let me know if you felt any significant changes in your level of influence.

As a reminder of the three strategies, please download a copy of the related blog post handout by clicking on button below.

To schedule a free 30-minute coaching consultation to discuss how the strategies worked for you over a week period after implementation, or learn more about 90-day High-Performance Coaching packages please click on the button below.