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6 Characteristics of High-Performers

High-performing leaders inspire. Can you name/list a few? Think big like…Barack Obama, Winston Churchill, Nelson Mandela, Mahatma Ghandi, Hillary Clinton, Romeo Dallaire, Oprah Winfrey, Chris Hatfield, Penny Wong…

Think of at least three high-performing leaders that you have come across in your professional career. List the top-of-mind characteristics that they demonstrated, that impressed and inspired you.

From the characteristics that you listed were any of the following characteristics of high performers also demonstrated?

  1. Switched on – wired and ready to ‘GO’: High-performers seek the next challenge with energy and are on top of current and new developments in their field, even anticipating what may come next. They generate and demonstrate positivity, and exude great enthusiasm and excitement.
  2. Open and interested: High performers encourage and embrace new ideas from others. They passionately learn how work could be done more effectively and efficiently. And they are recognized for their stakeholder — both staff and customer — focus. They care about others, take the time to understand issues, and demonstrate kindness in their approach.
  3. Honest and capable: High-performing leaders gain the trust of their colleagues through honesty and transparency; are competent and knowledgeable, these experts excel in their fields.
  4. Confident: High performers exude confidence. However, they are not egocentric (there is a huge difference!); they are deserving of their success and express humbleness and a continual desire to improve and learn.
  5. Perseverance: High performers demonstrate patience and perseverance in achieving a goal, no matter what obstacles are faced. They continue to push forward, focus and show a trajectory of success. Perseverance and tact, enable high performers to take on the relationship of role model and mentor.
  6. Gratitude: High performers recognize and express gratitude. They show appreciation and thanks for effort, accomplishments, success and goal achievement.

Now think of leaders that you crossed paths with in the last 12 months that did not demonstrate or possess the characteristics of a high performer – how did they fare? Who would you prefer to be?

To download the associated worksheet for this blog post, please click on the button below.

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To schedule a free 30-minute strategy session with Jenny to discuss strategies for improving your high-performance characteristics,  or learn more about 90-day High-Performance Coaching packages available, please click on the button below.

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Jenny’s 2019 Recommended Reading and Podcast List

On December 17th, I facilitated my last workshop of the year to a wonderful group of professionals at Mitacs Canada. I was asked to share a list of books that I had referenced in the workshop and also recommend to clients. Culling my list of recommended books was a challenging task as I read on leadership, professional development and marketing daily; however, there are some go-to books that I reference more than others.

Below is a list of my favourites that I hope will inspire you to block off a minimum of 20 minutes per day and simply read to improve, transform and thrive….

ATOMIC HABITS – James Clear

I believe that one of the biggest barriers for individuals in achieving their personal or professional goals are the habits they have created that get in their way. This book is one I reference for individuals who want to design habits that will work for them, rather than against them, in achieving their goals.

BUILDING A STORY BRAND – Donald Miller

This is a must-read for anyone in marketing and communications. The book outlines a seven-part framework that emphasizes the story of your customer – the story that we all need to be telling. It will help you evaluate how you talk about your business and project your key messaging.

DARE TO LEAD – Brené Brown

This book is a great read for anyone in leadership, ‘A leader is anyone who takes responsibility for recognizing the potential in people and ideas and has the courage to develop that potential’.  The book provides a roadmap for leading mindfully and cultivating brave daring leaders. Actionable tools and techniques are provided throughout the book on leadership vulnerability, living our values, and learning to rise in our leadership roles.

HIGH PERFORMANCE HABITS – Brendon Burchard

This book highlights six habits that give individuals the edge in their professional and personal life.  Practical examples are provided that can be easily implemented to help develop the six habits of high-performers around: clarity, generating energy, raising the necessity, increasing productivity, developing influence and demonstrating courage.

IT’S ALREADY INSIDE – Robert Murray

I had the opportunity to see Robert present on his leadership journey this year and was inspired by his story – excellent facilitation skills and nuggets of leadership wisdom shared. His book provides leadership techniques on connecting emotionally, finding balance and leading a fulfilling life both professionally and personally.

TED TALKS – Chris Anderson

For anyone who presents or should be presenting more in their position, this is an exceptional reference. Even if you do not intend on facilitating a TED Talk, this book is essential if you have a story to tell that should be shared to help you in your business, or an audience that you are struggling to engage with and need some tips.

THE CEO NEXT DOOR – Elena Botelho and Kim Powell

I love this book! It highlights what is needed to excel professionally, how to make smart decisions, work ethically and honestly, and directly excel with customers and employees. It is a great guide for any aspiring professional on how to play their A-Game. It is well-researched and helps individuals raise their leadership insight while offering practical and easily actionable tips and techniques for professional improvement.

THE FIRST 90 DAYS– Michael D. Watkins

A must-read for anyone starting in a new organization, taking on a new job or coming back after a maternity or medical leave.  This book will take you through steps to assist you in transitioning with competence, accelerating your learning, working effectively together with your colleagues, securing early wins, achieving alignment, building your team, creating alliances and most importantly managing yourself in this critical transition.

THE ONE THING – Gary Keller and Jay Papasan

My favourite book by far and top choice for most of my clients! This simple, powerful concept enables you to focus on what matters the most in each domain of your life and helps you move forward with ease. This book will enable you to evaluate the clutter in your professional and personal life and develop a plan to achieve results in a shorter period of time. Tips and techniques provided will enable you to retain your momentum towards your goals, reduce feelings of overwhelm and stay on track to attain your defined goals and achieve extraordinary results.

THIS IS MARKETING – Seth Godin

Everyone has some form of marketing to do in their position, in this book Seth Godin pinpoints marketing wisdom nuggets. Highlights include how you can identify with your audience, built trust, adopt the right narrative, and how you can use stories to achieve your marketing goals. Yes – I must admit I love reading anything ‘marketing’ and Seth Godin is a true marketing guru!

THRIVE – Arianna Huffington

I know too many people who live to work, put in WAY too many hours and have let their personal lives suffer significantly – that being said, I am the first to admit I was also one of ‘those’ individuals for many years. This is a good read if you are pondering what success really looks like to you. Arianna shares her journey including the challenges, prioritizing demands of career and family and what led to her ‘aha’ moment.

WHAT GOT YOU HERE WON’T GET YOU THERE  – Marshall Goldsmith

This book is relevant to all, no matter what position you hold. This book will help you identify what is standing in your way to reach the next level or a more comfortable space in your current position. You will discover some of your own habits that are getting in the way of your success, flaws and behaviours that you may not have recognized are problematic. The Global Leadership Inventory in the book is a great resource of 15 leadership areas and 72 traits – this is a great tool for leadership self-reflection or to rate leaders on a five-point scale for feedback.

YOUR BEST YEAR EVER  – Michael Hyatt

In my goal planning workshop, I reference much of the content that Michael Hyatt articulates in his New York Times Best Seller. The book lays out a five-step plan for achieving your most important goals. His process enables you to review what has been holding you back, how you can overcome setbacks, how to quit-proof your goals and what to do when you are feeling stuck. I also like his book on NO FAIL MEETINGS.

Harvard Business Review – subscription. I would highly recommend subscribing to HBR for a copy to be delivered to your office. It is a great way to stay on top of interesting business practices and articles on the professional workplace. I also highly recommend HBR’s 10 Must Reads books. These are books that are easy to pick up at an airport when you are en route to a meeting or conference and can be consumed easily on a short flight. For example:

HBR 10 Must Reads on Leadership; Managing Yourself; Strategy; Teams; The Essentials; Change Management; Making Smart Decisions; Managing People; Collaboration; Communication; Entrepreneurship and Startups; Mental Toughness, Strategic Marketing…

I was also asked to share podcast recommendations.  This was not as easy, as I tend to switch up who I listen to weekly when commuting to client meetings. My current rotating podcasts are Michael Hyatt’s Lead to Win, Amy Porterfield’s On-line Marketing Made Easy, The Tim Ferris Show, Donald’s Miller Building a Story Brand, Nicole Waters Dream Driver, Harvard Business Review’s HBR Idea Cast, Andrew Warner’s Mixergy and Tamara Ghandour’s Inside Launch Street.

If you have any leadership, professional development or marketing recommendations that I should add to my reading or podcast list in 2019, I would love to hear from you!  Please connect with me by dropping me an email to jenny@jennyreilly.com.

Happy reading and Happy New Year! May 2019 bring you all that you ‘plan’ for – make it your best year ever!

 

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Good morning sunshine!

What are your morning habits? What morning routines can you introduce into your day for greater focus and productivity?

Whether in my 20s, 30s or 40s, I have found over the decades my morning rituals have changed quite considerably. Depending on my age, my morning routines were quite different when my roles were single, wife, mother of two small children, single parent, employee, boss and now, entrepreneur.

Now, with my teenagers increased independence, mornings with them are so enjoyable, rather than rushed and harried. I ensure I prioritize time on my morning routine to set the day up right and realize, I have always had time to do so. What I did not have in my previous harried years were clear personal priorities rather than concentrating only on the priorities of those around me. Priorities that include health and emotional well-being as well as work and kids.

The first thing I do when I wake up is a ten-minute meditation (love the Headspace app). I set my intentions for the day, followed by a large glass of ice water. The Australian in me needs that ice water for a quick jumpstart, and it is just as important as my morning coffee.

A tip to those that don’t make their bed after jumping out of it in the morning – start doing so. The simple act of making your bed — no matter what — gives you an instant feeling of accomplishment and that sticks with you throughout the day. (Not to mention, it’s less tempting to crawl back into a made bed than an unmade one!)

I have found a great workout gym close by called Fit Body Boot Camp that has 30-minute classes, and with that time frame, it is difficult to find an excuse not to go. If I can get in a good 30-minute workout class, or alternatively exercise at home prior to starting my ‘work day’, all feels good in the world. While getting ready I use this as my ‘thinking time’ of what is planned for the day ahead. I intentionally think about how I can transform interactions into positive encounters, be focused and present, and attain my established goals for the day. I mentally go through the meetings and calls I am taking and outcomes I would like for each one. It is then time to fuel up. My favorite go-to in the morning is a green smoothie.

I have an annual business plan, that is broken down into quarterly targets and weekly project priorities. Every Sunday evening, I spend time evaluating my past week and mapping out what priorities need to be concentrated on in the upcoming week. At the end of every business day, I review my schedule for the next day. I ensure I have a minimum of three, 50-minute periods to enable focused, uninterrupted time to concentrate on my top three projects. Starting the day already knowing what the priorities are, ensures that I am getting through the items that will bring me the most return on a professional level.

I am a strong believer in the 80/20 Rule or Pareto Principle. What that means is that in any given situation, 20% of your activities are normally responsible for 80% of your results. The time spent scrutinizing items on my ‘to do’ list is a key daily habit. I focus on the most important items first, guaranteeing the most significant results consistently.

When in my productivity zone (the 50-minute uninterrupted focused project times), I turn off my phone and concentrate on the task at hand. When not in calls or in meetings, I use a 50-10 productivity tip learned that has been extremely helpful. I work uninterrupted on one activity for 50 minutes. I then take a stretch or do something completely different for ten minutes. I use this time to stand and move around. The invigorated blood circulating keeps my energy up; it works brilliantly.

Use your schedule to stay on top of priorities, meetings, and activities. Don’t forget to schedule in breaks like lunch and actually take a break and refuel – working through will not help you get to the end game any faster (well, perhaps the ultimate end game, but who has prioritized that as a goal?!).

I would also encourage you throughout the day to:

  • Smile for no reason; it simply makes you feel happier,
  • Be kind and do kind for others; we often are too focused on a task at hand and don’t stop to think what our clients or colleagues need from us. Remember the Golden Rule.
  • Be present — listen — when being spoken to. It will make a great difference in the conversation outcomes. Excuse yourself if you need to take a call or text don’t do it in front of another; it devalues their time and takes away from your focus and attention.
  • Use every transition (even if it is as simple as every time you walk through a door frame) to think of what you want out of your next action.

If you would like to book a free 30-minute High-Performance Coaching Consultation on techniques that you can implement to boost your productivity, or learn more about high-performance coaching please schedule a time by clicking on the the link below.

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If you have any questions about 90-day coaching packages offered through Jenny Reilly Consulting, please email jenny@jennyreilly.com or call 604-616-1967.

 

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Game-Changing Tactics to Help you with Stress Management

If you Google Stress Management youwill find 611,000,000+ results, and over 94,700,000+ references to research papers on the topic. I am often asked for tips on managing stress in the workplace – where, oh where do you start…

Periods of stress occur in high pressure situations – when deadlines are looming, there is a lack of resources, staff morale is low, during company takeovers, and the list goes on and on. Individuals feel the effects of stress when they do not feel fulfilled or appreciated in their job, are not being authentic in their professional role, feel disconnected from personal priorities, or are suffering from complete exhaustion and burnout.

Try these eight tactics to help manage your stress:

  1. Awareness = Reflection Time What is working? What is not working? What can you implement to improve what is not working? Reflection helps you work out discrepancies between what is important to you and how you spend your time.
  1. Energy Management – Mental, Emotional and Physical Working longer and harder will not make your job easier. Getting less sleep, not eating well, and not exercising will not help reduce your stress levels nor improve your job performance or productivity. Here are a few strategies for managing and maximizing your energy:
  • Monitor your energy levels and be cognizant of how you are feeling – it will make a huge difference to your productivity, satisfaction on the job and interactions with others.
  • Set aside time daily to work on high priority tasks, assign designated times for email and returning calls, and try batching similar tasks for greater productivity.
  • Take brief and regular breaks away from your desk.
  • Eat well and try to have small meals or snacks every three hours, integrate cardiovascular exercise into your schedule and protect your sleep.
  • Express your gratitude for a task well done, remember to smile and don’t take yourself too seriously – it is okay to have a good laugh.
  1. Leadership Learning Never Ends Schedule time to learn. It can be as simple as reading for 15 minutes per day on a professional development topic that will assist you in your position. Knowledge and skill improvement through reading, coaching, training or a mastermind is recommended. Utilize and effectively maximize your systems and tools to manage your time, projects and client records.
  1. Manage Yourself Know what you are good at (not just what you think you are good at) and which of your strengths are the most valuable – then operate from your places of strength. Performance cannot be improved from focusing on weaknesses. Know your values and stand by them. Understand how you work with others, how you are perceived and what you could do to improve your professional relationships. Know the type of work environment that you thrive in and can make the greatest contribution.
  1. Morning, Afternoon and Weekend Planning Routines Try to not look at your phone, email or social media for the first two hours of the day. Set aside time every day to work on your top three priorities and stick to it. At the end of the day, prioritize tasks for the next. Evaluate progress at the end of each week and plan for the next.
  1. Move from Complexity to Ease Stop multitasking – it is not effective. Tackle one thing at a time and make sure that what you do has the greatest impact and return on your time investment. Keep it simple – one thing at a time.
  1. Resilience – Break Down the Complex Your professional and personal lives are complex, and unexpected challenges do occur. Resilience is built and can be developed. It helps how you assess, react and cope when the unexpected occurs. Think rationally about what needs to be done, be mindful and improvise when needed.
  1. Take Charge of Your Schedule – Take Conscious Action Now It is okay to say no, or advise when something does not work for you in your schedule. Do not allow your email, social media, or constant meeting requests to take over your day. Design your week to work for you, focus on your goals and act with intention.

I would love to hear from you on any other Game Changing Stress-Reducing Tactics  you use and that have been a game changer for you. I will be giving away three $15 Starbucks cards – so please do participate for some Java energy. I will be using Google’s Random Number Generator to pull three submissions. Please have in your response by Friday, November 23rd, 2018. I will announce the winners on Monday, November 26th, 2018.

Please click on the button below to complete the following two questions:

  1. What stress-reducing, game changing tactics do you utilize? How have they made a difference?
  2. If you could work on one area in your professional life to reduce stress, what would it be?
Complete 2 Questions
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Attitude is everything – smile for success!

Do you have the right attitude? Are you perceived as open, approachable and communicative?

I want you to think of one leader that you admire. Ready? This individual has the uncanny ability to be comfortable in any situation and always comes across as having a positive attitude. They have an aura of confidence that enables those around them to feel that all is in their control. They are authentic, honest, competent, kind and know how to put others at ease in their presence. Now, isn’t that how you want others to perceive you in your leadership role?

The leader that I admire professionally is a CEO that has an exceptional attitude and possesses the characteristics outlined above. He always greets with a smile, is a great role model and mentor to his employees, and is known for his positive, engaging attitude. He has a wonderful persona and, in all honesty, is an all-round nice guy. He is in a cut-throat, highly demanding business; however, I have never seen him be anything but composed and genuinely interested and passionate about what he is doing. He makes eye contact, ensures when he is speaking to someone that they have his undivided attention, asks questions and seems genuinely interested in others responses. He is humble and not frightened to make fun of himself to make others feel more relaxed, and always so very, very calm with an inspiring demeanor. Now, that being said, he does make the hard calls and decisions; however, it is all in how he delivers his message that emphasizes his business acumen and competence.Attitude counts! Having the right attitude means coming across positively, holding your head high, engaging in conversation and smiling. Being upbeat and thinking about what you say before you say it – words have implications, so use them wisely. Attitude, skill, competence, emotional intelligence, resilience and reliability are all key areas of success in a leadership position. You need to follow through, do what you say you will do and when you will do it. Effective leaders give 100% effort on a task at hand, and don’t procrastinate or shy away from a difficult or confrontational situation.

You need to practice these traits day in and day out for consistency and continual improvement – they just don’t happen miraculously. And remember, what you exhibit is what your team will reflect – so team performance and morale will improve with your good example.

How can you remain ‘on’ in your professional and personal life from morning till night while retaining a positive attitude? How can you ensure that you will be engaged at every event and show up professionally, with competence and a stellar attitude? What standards do you have around attitude?

It is time to do a ‘temperature check’ on your attitude today? How would you rate yourself?

Attitude can be negatively impacted by stress. Stay tuned for an upcoming post on STRESS MANAGEMENT. It could be the game changer for your attitude!

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