Do you have the right attitude? Are you perceived as open, approachable and communicative? I want you to think of one leader that you admire. Ready? This individual has the uncanny ability to be comfortable in any situation and always comes across as having a positive attitude. They have an aura of confidence that enables…
Are you planning effectively to exceed your clients’ expectations? Are you maximizing your project management software and internal processes to ensure that you have sufficient time to deliver every stage of your project on time? It is important to be prudent when scheduling, so build in a contingency percentage into every task to ensure you…
Busyness is not good business I went through a period in my career, where I was ‘SOOO busy’! I was SO busy attending meeting after meeting, my days were scheduled from the time I walked in the office to the end of the day. My real ‘work’ time and I mean by that productive time…
A story of true grit in a crisis moment “Fire, Fire, Fiiiiire”, rang through my house last Tuesday evening as I hosted 80+ guests at a welcome reception for new parents to my daughter’s high school. I was at the front door welcoming a teacher when I heard one of the parents screaming “fire, Jenny we…
Honest feedback is as essential for your own professional development as it is for your staff. You are not doing anyone a favour by pushing poor behaviour — yours or theirs — under the carpet, ignoring it and pretending it will get better. Behaviour will not change unless it is recognized. For many, there is…
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