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PROJECT SUCCESS AND FAILURE POST-MORTEM

Institute a systematic project success and failure post-mortem after every project. The post-mortem is a critical component of a project life cycle. The review should stimulate discussion around six recommended questions:

  1. What was the project’s objective, and what did we set out to do?
  2. What actually happened during the project?
  3. Why did the project go the way it did?
  4. What are the top three things we would do again in the same situation?
  5. What are the top three things that did not work in the project that we would not do again?
  6. What lessons can we take from this experience to the next project?

 

‘Not everything that counts can be counted, and not everything that can be counted counts.’
– Albert Einstein

 

FAIL FAST AND LEARN

Failure is derived from a Latin word that can be interpreted as ‘to stumble’ or ‘to trip.’ An essential capacity for individuals and companies to develop is the ability to learn from failures.

For many of us, COVID forced us to look at different ways to provide our services, manufacture our products, connect with our clients, conduct business remotely and operate under challenging restrictions.

We had to experiment and do things differently, some options worked, and some failed. Inevitably failures are a consequence of doing something new, and critical lessons can provide a complete picture of the costs and benefits related to assets, liabilities and the bottom line.

COSTS

  • What were the labor, material, and production costs?
  • What were the internal costs to the failure, the effect on morale or any fallout?
  • What were the external costs reputationally with our customers or on the market?

CUSTOMERS

  • What assumptions did we make around our customer’s needs?
  • What assumptions need to be updated?

TEAM

  • How effective were we working together?
  • What processes, structures or cultural items need our attention?
  • What skills do we need to focus on improving or gaining?

TRENDS

  • What did we learn about trends that directly affect our business?
  • What forecasts need adjusting?

BOTTOM LINE

What were the critical business insights learned?

WHAT HAVE YOU LEARNT OVER THE FIRST SIX MONTHS OF 2022 regarding your:

  • Business culture
  • Current organizational direction and strategies
  • Customers dynamics
  • Future trends
  • Processes, and
  • The changing market

 

‘ All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.’
– Tom Northup

 

BUSINESS BOOK OF THE MONTH

CEO Excellence

 

 

 

CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest
By Carolyn Dewar, Scott Keller, and Vikram Malhotra
Senior partners at McKinsey & Company

 

 

 

 

If you want monthly leadership and professional development tips, sign up for my JRC newsletter or check out my social media on Instagram for top leadership advice throughout the year. For any questions regarding conducting a project success and failure post-mortem, please feel free to reach out. Connect with me. 

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Goals Set your Direction & Systems Help you Make Progress

Your days are jam-packed; however, you often feel by days end that you have accomplished little as your time has been spent on low-value tasks, putting out fires, and getting caught up in the day-to-day business minutia. There is never enough time to focus on what is important; your goals are defined; however, you can’t seem to make progress on moving them forward. Sound familiar?

 

You Can Get Frustrated Before You Make Progress

If you are frustrated by your progress on moving goals forward, it is time to reset how you are prioritizing the work that needs to be done on your goals, the processes you have in place to focus on the ‘next best step,’ and systems to enable you to work smarter, not harder on the work at hand.

 

Goals set direction and can help keep you organized.

 

Processes outline what you need to do – step-by-step actions.

 

Systems help you achieve your goals and make progress – a critical component for all, no matter what industry you are in or the position you hold.

Make Progress at work

Implement a System 

The implementation of process, technical and time management systems are critical to enabling you to make progress on your goals. I have outlined below systems that I use daily:

 

Process System

  • I utilize the 80/20 rule when determining goal focus. Using the Pareto Principle, or 80/20 rule, I appreciate that 80% of my business outcomes are usually a result of 20% of my efforts around my top goals. So, when working on my goals daily, I commence working on high-value tasks associated with a top-level goal, which in turn provides the greatest return on my time investment. When using the 80/20 rule, a simple trick is to ask yourself daily when mapping out your schedule: ‘What goal focus should I concentrate on today that will provide the greatest impact?’. 

Technical Systems

  • The client CRM I use is HubSpot. The project management software I use is Trello to manage goals, task assignments, staff communication, the delegation of tasks, reporting, and metrics. 

Time Management Systems:

  • When scheduling my time, I allocate a minimum of two hours daily to focus on high-value goals that significantly impact my consultancy. I block of uninterruptable time chunks in my Outlook calendar and couldn’t live without my Full Focus Paper Planner to keep me on track. By having this identified time blocked out daily, I make guaranteed goal progress. You need to remember two words that go hand in hand with your time management systems, RELENTLESS CONSISTENCY – this will help you move forward in your goal attainment and track if you make progress. 

 

7 Steps To Help You Stay On Track And Make Progress:

  1. Determine your goals; they set your direction
  2. Under each goal, detail the associated tasks and timelines
  3. Set critical milestone dates, and ensure reporting metric expectations are communicated
  4. Detail the strategy as to how you will approach and achieve the goal
  5. Focus first on the top 20% of goals that will provide the most significant impact.
  6. Set aside time daily to work on ‘the next best step’ of the goal. Do this in uninterruptable time chunks. The daily allocation of time will make a significant difference in your goal timeline.
  7. Be relentlessly consistent – action should be taken daily for the greatest momentum

 

Make progress in life

Atomic Habits 

If you have not read Atomic Habits, I encourage you to do so. James Clear’s reference around the importance of small habits making a big difference is critical to address procrastination and move your goals forward. An example in his book given is one that I often refer to with clients, ‘The effects of small habits compound over time. For example, if you can get just 1 percent better each day, you’ll end up with results that are nearly 37 times better after one year.’ Now that is progress!

Evaluate Your System

I hope this article has motivated you to evaluate your current systems to ensure they are working to your best advantage—work smarter, not harder, for greater productivity, balance, and increased results. Be relentlessly consistent in your actions; small steps compounded make a significant difference to your bottom line. 

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